New Festive Collection Now Live!
Shipping Worldwide!
FREE SHIPPING on paid orders only!

Return Policy

Last Updated: 

At Prime Nest LLC, we strive to provide the best products and customer service. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

  • Eligibility: You can return items within [30 days] of receiving your order, provided they are in their original condition, unused, and with all tags and packaging intact.
  • Non-returnable items: Certain items are non-returnable, including [personalized products, gift cards, and perishable goods].

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at [your email address] or call [your phone number] to request a return authorization.
  2. Prepare Your Package: Include your order number and reason for return inside the package. Use the original packaging if possible.
  3. Ship Your Return: Send your package to the following address:
    [Your Return Address]

3. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, your refund will be processed within [X days] and will automatically be applied to your original payment method.

4. Exchanges

If you need to exchange an item for the same item or a different size/color, please contact us to arrange the exchange process.

5. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Original shipping fees are non-refundable.

6. Contact Us

If you have any questions or concerns regarding our return policy, please contact us at:

  • Email: [your email address]
  • Phone: [your phone number]
  • Address: [Your Business Address]

Thank you for shopping with Prime Nest LLC!